Walk into McDonald's and the self-service kiosks look like a simple upgrade. Faster ordering, fewer queues, more convenience. But from a behavioural psychology and business perspective, they serve a much more strategic purpose. They are designed to influence how customers make decisions and ultimately increase how much they spend.

The smallest size often isn’t designed to be the most popular choice. It acts as a decoy. Its job is to make the medium and large look like better value.

A visit to a Lush store quickly turns into a discussion about ethics. This blog explores how Lush built its brand around ethical values and why this positioning may allow the company to charge premium prices.

A visit to a Lush store reveals a simple but powerful marketing strategy. This article explores how bath bomb demonstrations, sensory marketing and experiential retail help the brand create memorable customer experiences and stand out on the high street.