Walk into McDonald's and the self-service kiosks look like a simple upgrade. Faster ordering, fewer queues, more convenience. But from a behavioural psychology and business perspective, they serve a much more strategic purpose. They are designed to influence how customers make decisions and ultimately increase how much they spend.

Is the McDonald’s Meal Deal Plus really good value, or just clever marketing? A simple real-world Business example for students and teachers.

A £9.99 unlimited carvery looks like a bargain, but there’s smart Business thinking behind it. A real-world example for Business students and teachers.